Technical Support
At Audley In Lebanon, we take pride in the fact that our customer support doesn’t end with a sale—it begins there. After-sales service is a core pillar of our customer care philosophy, and we are fully committed to providing ongoing technical and operational support to our clients across all levels.
Our Approach
We understand that our clients are professionals in advertising, design, and print production, which is why we aim to be more than just a supplier—we strive to be a long-term partner in their success.
To fulfill this mission, we have established multiple support channels designed to make your experience with our products smoother, more productive, and more successful.
Dedicated Technical Support Videos
We’ve developed a dedicated YouTube channel featuring an extensive library of instructional and troubleshooting videos tailored specifically for our machines.
These videos are organized by device type and support category, and we provide direct links to them on this website through various dedicated support pages.
Exclusive Vector Design Library
Knowing that many of our clients are actively engaged in the fields of design and advertising, we’ve also compiled a large, licensed collection of vector graphics, fully owned by our company, to help enhance your creative workflows and production output.
These designs are available exclusively to our customers as part of our commitment to add continuous value to their business.
Need Help? Reach Out to Our Support Team
If you’re facing a technical issue, have a question about how to use your machine, or need guidance with one of our products, please fill out the technical support form below. Our specialized team will respond as soon as possible—typically within 24 business hours.
Note: For warranty claims or urgent issues, please include the product model, invoice number, and any relevant media (photos/videos) to help us assist you faster.
Browse our video library, specially created to provide you with technical and informational support
